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Dear Mr. Chen Yu Hua/Mr. Chen Fei/Ms. Ovilia, This email already the THREE times we send to you! But up to now, your company nobody replied to us! (Re:Paper problem shipmenturgent 2013/2/1)Enclosed are the photos showing the problem of this shipment. The contracted quantity is for 950 bundles, weight 19MT in total and 20kg per bundle. However, what our customer received is only half loaded instead of a full loaded container, there are only 796 bundles in the container and instead of 20kg it is only 9.5kg per bundle!Furthermore the packing is totally different from the photos that you sent to us previously.Please explain to us why is this? We need an answer and resolution ASAP before we do our next order!Awaiting your prompt reply and positive response. Thx alon wong Sales Director~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Aloncorp Alonco InternationalHONG KONG : (852) *******1 or (86) *******6253